Warranty & OneAssist FAQs — Value Plus
Warranty & OneAssist FAQs — Value Plus
Understand your warranty and the free phone protection that comes with every Value Plus phone. Full details on the free mobile extended warranty page.
Free Phone Warranty by OneAssist
What is the free 1-year extended warranty?
Every phone bought at Value Plus includes a free 1-year extended warranty by OneAssist — protection many sellers charge extra for (often worth around 6% of the phone’s price).
Does it apply to every phone brand?
Yes — it’s offered on every phone, in-store and online, across brands like Samsung, Vivo, Realme, Redmi and Oppo.
How do I activate the OneAssist warranty?
Our staff help set it up at purchase. Keep your invoice safe, as it’s needed for any claim.
What does it cover?
It extends protection beyond the standard manufacturer warranty. For the exact terms and claim steps, see the warranty page or ask in-store.
Manufacturer & Product Warranty
Do appliances come with a warranty?
Yes — all products carry the manufacturer’s warranty. Your invoice is your proof for any warranty claim, so keep it safe.
How do I claim warranty on an appliance?
You can approach the brand’s service network directly, or your local Value Plus store will help coordinate the claim.
Is extended warranty available on appliances too?
Extended-warranty options may be available on selected products. Ask in-store about current options for your purchase.
Service & Support
Where do I go for service?
Start with your nearest Value Plus store or call 9971699699 — we’ll point you to the right service channel.
Related: Free Mobile Warranty · Is extended warranty worth it? · Delivery & Service FAQs