📱 BUYING A PHONE?

Mobile phones get a FREE 1-year extended warranty

Every mobile phone bought at Value Plus includes a free 1-year OneAssist extended warranty — worth about 6% of the phone's value — at no extra cost, in-store and online, on every brand and model. You do not need to buy an extended warranty for a phone. The paid appliance plans described on this page do not apply to phones.

See the free mobile warranty →

Warranty & Service at Value Plus

Every product sold at Value Plus comes with the standard manufacturer's warranty. Keep your purchase invoice safe — you will need it for any warranty claim. You can reach the brand directly on the service numbers listed below, or contact Value Plus at +91-9971699699 and our team will help you.

Extended Warranty for Appliances (OnsiteGo)

For home appliances — air conditioners, washing machines, televisions and other large and small appliances — you can opt for an OnsiteGo extended warranty that continues cover after the manufacturer's warranty ends. This is an optional, paid plan, and it is separate from the free OneAssist extended warranty that comes with every phone.

What OnsiteGo extended warranty offers

  • Extended cover: replicates the manufacturer's warranty for up to 4 additional years on qualifying products (total manufacturer + extended warranty not exceeding 5 years).
  • Cashless & all-inclusive: costs of repairs, labour, transportation and taxes are covered — no hidden charges.
  • Free pick & drop or at-home repairs by trained technicians using genuine spare parts.
  • Repair-or-replace assurance: if a device cannot be repaired in the promised time, OnsiteGo provides a replacement or gift card as per the plan terms.
  • Minimal paperwork: a copy of the purchase invoice with the serial/IMEI number is all that is needed to raise a service request.

You can add an OnsiteGo plan up to 6 months after purchasing your appliance. Ask in-store for the right plan for your device, or see onsitego.com for the complete terms and conditions. OnsiteGo service is provided by Onsite Electro Services Private Limited; Value Plus is an authorised dealer of these plans.

Brand Service Helpline Numbers

For manufacturer-warranty service you can also contact the brand directly:

Sr. No. Brand Contact Number
1 Airtel 01244448080
2 AO Smith 18001032468
3 Aisen 1800227585
4 Bajaj 18001025963
5 Bosch 8067521111
6 Carrier 18001033333
7 Daikin 18601803900
8 Eureka 18602661177
9 Haier 18001029999
10 Hitachi 1800211800
11 Havells 18001031313
12 JBL 8000401973
13 Kent 9278912345
14 Mitsubishi 18001022626
15 Maharaja Whiteline 1143684999
16 Panasonic 18001081333
17 Philips 18001022929
18 Racold 18604252288
19 Samsung 1800407267864
20 Symphony 9510070111
21 Tata Play 18002086633
22 Usha 18001033111
23 V-Guard 18001031300
24 Voltas 9650694555
25 Whirlpool 18002081800
26 LG 18003159999
27 OnePlus 18001028411
28 TCL 18004190622

For any issue with delivery, installation, or a device under manufacturer warranty, please contact Value Plus on +91-9971699699. OnsiteGo is an independent service provider; all brand names, trademarks and logos are the property of their respective owners.

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