Delivery, Installation & Service FAQs — Value Plus
Delivery, Installation & Service FAQs — Value Plus
How Value Plus gets your product home and keeps it running — delivery, installation, returns and after-sales. Find your nearest store on the store network page.
Delivery
Does Value Plus offer free home delivery?
Yes — free home delivery is available in serviced areas across UP, Uttarakhand and our other regions. Call 9971699699 to confirm delivery to your locality.
How long does delivery take?
It depends on your location, the product and stock. Many items are delivered quickly; our team will share the timeline when you order.
Do you deliver to smaller towns and villages?
We serve 113 cities and many surrounding areas. Confirm coverage for your address by calling 9971699699.
Installation
Is installation included?
Standard installation is arranged for products that need it (such as ACs, TVs and washing machines) in serviced areas. Some materials may be chargeable per the brand’s policy.
Who installs my appliance?
Installation is handled by trained technicians or the brand’s authorised service team, coordinated through Value Plus.
After-Sales & Returns
What if my product has a problem after delivery?
Products carry the manufacturer warranty, and your local Value Plus store helps coordinate service. For phones, a free 1-year extended warranty by OneAssist is included — see details.
Can I return a product?
Returns are handled per our policy — please review the Return & Refund page for conditions and the process.
How do I raise a service request?
Contact your nearest store or call 9971699699 and our team will guide you to the right service channel.
Related: Return & Refund · Free Mobile Warranty · Store Network