Mobile Phone FAQ — Buying, Free Warranty & EMI Questions
Mobile Phone FAQ — Buying, Warranty & EMI
Pick the right phone and understand the free 1-year extended warranty on every phone at Value Plus.
Common questions about buying a smartphone, answered simply. Ready to shop? Browse mobiles or read our guides to the best phones under ₹15,000 and best 5G phones under ₹20,000.
Choosing a Phone
How much RAM and storage do I need?
6 GB RAM and 128 GB storage is the comfortable everyday sweet spot. For heavy gaming or many years of use, choose 8 GB RAM and 256 GB.
Should I buy a 5G phone?
If you’ll keep the phone 3+ years, yes — 5G coverage keeps expanding across UP. For pure value today, a strong 4G phone can still be smart.
What makes a good camera phone?
Sensor quality, OIS, night mode and software processing matter more than megapixels. See our camera phone guide.
Which phone brands does Value Plus stock?
Samsung, Vivo, Realme, OPPO, Redmi and more across every budget.
Warranty, EMI & Exchange
Do phones come with a free warranty at Value Plus?
Yes — every phone includes a free 1-year extended warranty by OneAssist, in addition to the manufacturer warranty.
What does the extended warranty cover?
It extends coverage for an additional year via OneAssist. For exact coverage terms, ask in-store or see the warranty page.
Is EMI available on phones?
Yes — easy EMI on cards and finance partners, with exchange offers on your old phone.
Can I exchange my old phone?
Yes — exchange offers are available; the value depends on your phone’s model and condition. Ask in-store for a quote.