Delivery, Installation & Warranty FAQ
Delivery, Installation & Warranty FAQ
How Value Plus delivers, installs and supports your purchase across UP & Uttarakhand.
Common questions about delivery, installation and after-sales, answered simply. Find your nearest store on the store network or talk to an expert.
Delivery & Installation
Does Value Plus offer free home delivery?
Yes — free home delivery is available in serviced areas across UP and Uttarakhand. Call 9971699699 to confirm for your locality.
Is installation included?
Free installation/wall mounting is provided for relevant products (like TVs) in serviced areas; large-appliance installation is arranged with the brand/installer. Ask in-store for specifics.
How long does delivery take?
Delivery timing depends on your location and stock availability; Value Plus aims for prompt delivery across serviced areas.
Which cities do you deliver to?
135+ stores across 113 cities including Lucknow, Kanpur, Varanasi, Prayagraj, Agra, Meerut, Bareilly, Gorakhpur, Aligarh, Mathura, Saharanpur, Jhansi and more. See the store network.
Warranty & After-Sales
What warranty do products come with?
All products carry the manufacturer warranty. Phones additionally include a free 1-year extended warranty by OneAssist.
How do I claim warranty or service?
Visit your nearest Value Plus store or call 9971699699 — staff will guide you to the right brand service or OneAssist process.
Do you help with demo and setup?
Yes — in-store guidance and basic setup help are part of the Value Plus experience. See store experience.
Can I return or exchange a product?
Returns follow the store policy and brand terms; exchange offers are available on many products. Ask in-store for details before purchase.
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