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Terms & Conditions

The Terms and Conditions contained herein along form an Agreement regulating our relationship with regard to the use of “Valueplusretail.com” by you.
Please read this Agreement carefully. You are advised to regularly check for any amendments or updates to the terms and conditions from time to time. Valueplusretail.com may add to or change or update these Terms of Use, from time to time entirely at the its own discretion. You are responsible for checking these Terms of Use periodically to remain in compliance with these terms. Your use of a Site after any amendment to the Terms of Use shall constitute your acceptance of these terms and you also agree to be bound by any such changes/revisions.

Any clause of terms and conditions if deemed invalid, void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions.

Definitions:

"Agreement" means the Terms and Conditions (T&C) contained herein under the Valueplusretail.com brand name. It will also include references to this Agreement as and when amended, notated, supplemented, varied or replaced.

“Site” means the “Valueplusretail.com” owned and operated by Value Plus Retail Private Limited, which provides a venue to the users of Valueplusretail.com to buy the products listed / displayed at Valueplusretail.com.

"Affiliate" being a corporate entity, means any entity, which controls, is controlled by, or is under the common control of the Company and being an individual, means any entity, which is controlled by the Company.

“User/You” means and includes any Customer / Buyer / You (the person or any legal entity) who accept the offer for sale by letsbuy.com by placing its order on this Site.

“Product's” connotes the goods, services promoted / displayed on the Site and offered for any use / sale.

Online Purchases

This Website is only a venue where Users may meet and interact with us for their sale and purchase transactions. The commercial / contractual terms include without limitation price, shipping costs, date, period, mode of delivery, warranties related to products and services including after sales services related to products and services, etc., over which the we have complete control and the same may be subject to change.

The agreement between you and Valueplusretail.com is subject to the following terms and conditions :-

1 The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
2 These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the Shopping services of Valueplusretail.com you agree to be bound by the Terms and Conditions.
3 All prices, unless indicated otherwise are in Indian Rupees
4 By indicating User’s acceptance to purchase any product or service offered on the site, user is obligated to complete such transactions. Users shall prohibit from indicating its acceptance to purchase products and services where it does not intend to complete such transactions.
5 Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email.
6 In a credit card transaction, you must use your own credit card. Valueplusretail.com will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user.
7 In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost towards re-delivery shall be claimed from the User placing the order.
8 Payment gateway takes 24-48 hrs. to confirm the payment to check for fraudulent transactions. Shipment/delivery time of order processing starts from the day of receipt of the payment confirmed against the order placed with letsbuy.com. Usually all orders are processed and shipped within 7 working days, once payment is confirmed. However, certain categories of products have different lead-times for delivery due to the nature of the product. Do check the delivery timelines for each product while ordering. Valueplusretail.com shall not be liable for any delay / non-delivery of purchased goods in the event of flood, fire, wars, acts of God or any cause that is beyond the control of Valueplusretail.com.
9 The Products shall be subject to manufacturer's terms and conditions for warranty, service and maintenance, and Company does not accept any responsibility for the same. The Company also does not accept any responsibility for the usage of the Products by the User.
10 Valueplusretail.com shall have no liability for the defects in product received by the customer and the customer consents to agree to the terms of the return policy of the respective supplier in case of any defective products sold by such supplier to the customer.
11 The User agrees to use the services provided by Valueplusretail.com, its affiliates, consultants and contracted companies, for lawful purposes only. Company may assign any or all of its rights under these Terms to its Affiliates without consent of the User.
12 Any attempt by a User to deliberately damage the Site or undermine the legitimate operation of the Site is in violation of Criminal and Civil Laws and should such an attempt be made, Company reserves the right to seek damages/injunction from any such User to the fullest extent permitted by law.
13 The User agrees to provide authentic and true information. Valueplusretail.com reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found not to be true (wholly or partly), Valueplusretail.com has the right in its sole discretion to reject the registration and debar the User from using the Services available at this website, and / or other affiliated websites without prior intimation whatsoever.
14 Partial delivery of product needs to be reported within 10 days of receipt of the product.
15 In the event of non-delivery of the products to the customers, Valueplusretail.com’s liability shall be limited only to the refund of the exact amount paid by the customer for the purchase of the product.
16 Valueplusretail.com’s liability to any claims will only be up to and limited to the cost of the product units in question
17 Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.
18 In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us. We have the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by us and accept our decision regarding the cancellation.
19 This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Delhi shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by Value Plus Retail Private Limited and his decision shall be final and binding on the parties hereto. The above arbitration shall be in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time. The arbitration shall be held in Delhi. The High Court of judicature at Delhi alone shall have the jurisdiction and the Laws of India shall apply
20 Valueplusretail.com expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of Valueplusretail.com or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to Valueplusretail.com. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Valueplusretail.com. You may not modify, distribute or re-post anything on this website for any purpose.
21 The Valueplusretail.com names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Value Plus Retail Private Limited. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.
22 All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of Valueplusretail.com and protected by Indian and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by Valueplusretail.com.
23 You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that to the fullest extent permitted under applicable law, Valueplusretail.com shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.
24 You agree to defend, indemnify and hold harmless Valueplusretail.com, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to Valueplusretail.com but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.
25 The users have read and agree to the Valueplusretail.com terms and conditions and also agree to receive promotional e-mailers and SMS’s.
26 This User Agreement is effective unless and until terminated by either you or Valueplusretail.com. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. Valueplusretail.com may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to Valueplusretail.com. Upon any termination of the User Agreement by either you or Valueplusretail.com, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise.
27 All the information regarding the products listed is taken from the company’s website & company’s catalogue. Some specifications are subject to change without prior notice.
28 Residents of following states must provide below mentioned forms and courier them to the following address prior to processing of order:
a. Uttar Pradesh: Form 32 needs to be provided by the customer for any purchases above Rs.1000
b. West Bengal: Form 42 needs to be provided by the customer for any purchases above Rs.1000
c. Octroi Wherever applicable will be paid by customer

 

DISCLAIMER

Valueplusretail.com makes every effort to present accurate and timely information regarding the products we have for sale. However, it is possible that discrepancies or inaccuracies may arise if Valueplusretail.com receives inaccurate information from our suppliers or other outside sources. Should you encounter any information on our site that you deem inaccurate, please inform us.


DISCLAIMERS OF WARRANTIES & PRODUCT LIABILITY

Valueplusretail.com shall not be held liable for any damaged goods or any injuries resulting from use of any products. Valueplusretail.com does not provide warranties on any merchandise--any warranty or promises made by the manufacturers are solely their liability. Many different entities participate in Valueplusretail.com and Valueplusretail.com holds no liability for the services or products provided by them. Valueplusretail.com claims no exclusive ownership of the goods, stores, or services found in this mall, and, as such, Valueplusretail.com shall not be held liable for them.
The information made available to you through our catalogue is limited to the information provided by the manufacturer to us. All products displayed in our catalogue may not be available for sale due to product unavailability or other reasons.

Actual colors and dimensions may differ from the screen image of the product.

INFORMATION LIABILITY

In no event shall Valueplusretail.com or any of its sources be liable for any direct, special, incidental, indirect, or consequential damages whatsoever (including but not limited to: damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of the information made available on this web site.

Information on the Valueplusretail.com web site may not be reproduced, copied, or altered without the express written consent of Valueplusretail.com and its affiliates.

Termination

Valueplusretail.com may terminate this Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this portal or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which Valueplusretail.com and its third party providers and distributors may be entitled, at law or in equity. Upon termination of this User Agreement and these terms and conditions, all rights granted to you will terminate and revert to Valueplusretail.com and its third party providers or distributors, as applicable

No resale of service

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.

General Disclaimers:

1 Valueplusretail.com retains the right to refuse any order unconditionally.
2 All claims are subject to the jurisdiction of Court at New Delhi, India only.
3 If Valueplusretail.com is unable to deliver your order, then complete refund will be made. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc. caused due to non-delivery.
4 Valueplusretail.com has taken every care for the accuracy of the information provided in the site. It has exercised due diligence in providing the latest products/information. However, Value Plus Retail or its employees or its affiliates are not responsible for the loss or damage caused to any of the users due to the information inadvertently provided in the site.
5

Genunity of information & interest of making payments:

a The customer promises that the information provided to Valueplusretail.com is true, correct and accurate. The customer also agrees to pay all charges incurred by them and users of your account and credit cards or other payment mention at prices in effect when such charges are incurred.
b The customer agrees to defend indemnity & hold Valueplusretail.com and its affiliates harmless from all liabilities & expenses including attorneys fee related to any violation of this agreement by them and also for the use of the services or transmission of any message or information by them Ferns N Petals may modify this agreement from time to time without giving any prior information.

 

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Value plus is a Retail chain of Electronic & Digital Lifestyle Product stores in India with online presence. Launched in October 2007, Value Plus is a venture of the by Vishal Video & Appliances Private Limited, an NSEN ISO 9001-2000 certified company, having rich experience of 25 years in electronics distribution business in Uttar Pradesh. Value Plus is on a mission to drive India’s most comprehensive business that helps customers make informed choices and extract the best value for their money. We offer multiple products of leading brands; it’s a chain with traditional values and modern thoughts.

Value Plus has partnered with the best brands like Samsung, LG, Panasonic, Whirlpool, Toshiba, KaffDaikin, Onida, Carrier, Videocon, Kent, Sharp, Philips, Racold, Orient, Luminarc, Apple, LG, Sony, Blackberry, Lenevo, Nokia, Gionee, Micromax, Karbonn, Xolo, Celkon, Capdase, Mobilife and many more to provide superlative quality and exceptional value for any customer from the stage of product selection, to placing the order & all the way to the final delivery at your doorstep. We come with the trust and credibility that Value Plus has built over the years and we strive to create an experience that you can depend upon!
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