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Shipping and Return Policy

 

Value Plus Retail  has a transparent and clear shipping policy for all orders placed on our website, without any special exceptions.

Just because shipping is free doesn't mean it should take a long time. We understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect to receive your order max within 7 working days.

We are committed to delivering your order accurately, in good condition, and always on time promised by us in our website.

 

We offer  FREE Shipping( specified on the Product detail page) on selected  products ordered through www.valueplusretail.com

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Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.

 

We make our best efforts to ship each item in your order within 7 working days of the order. In the unlikely event that we are not able to ship your order completely within 7 days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded; in the manner you have made the payment.

 

We ship on all week days (Monday to Saturday), excluding public holidays.

 

To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

 

While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.

 

If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care  0522-4096444 or log on to www.valueplusretail.com/feedback , mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest

 

You may track the shipping status of your order on our website, by clicking at Track your Order section.

 

Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.

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Value plus is a Retail chain of Electronic & Digital Lifestyle Product stores in India with online presence. Launched in October 2007, Value Plus is a venture of the by Vishal Video & Appliances Private Limited, an NSEN ISO 9001-2000 certified company, having rich experience of 25 years in electronics distribution business in Uttar Pradesh. Value Plus is on a mission to drive India’s most comprehensive business that helps customers make informed choices and extract the best value for their money. We offer multiple products of leading brands; it’s a chain with traditional values and modern thoughts.

Value Plus has partnered with the best brands like Samsung, LG, Panasonic, Whirlpool, Toshiba, KaffDaikin, Onida, Carrier, Videocon, Kent, Sharp, Philips, Racold, Orient, Luminarc, Apple, LG, Sony, Blackberry, Lenevo, Nokia, Gionee, Micromax, Karbonn, Xolo, Celkon, Capdase, Mobilife and many more to provide superlative quality and exceptional value for any customer from the stage of product selection, to placing the order & all the way to the final delivery at your doorstep. We come with the trust and credibility that Value Plus has built over the years and we strive to create an experience that you can depend upon!
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